Privacy Policy

1. Controller and contact details

sysmeshnet.com (LLC)

Address: 8 Zhylianska St, 01032, Kyiv, Ukraine

E-mail: contact@sysmeshnet.com

Phone: +380 683 459 1214

Legal representative: Elena Roth, Managing Director

EDRPOU registration code: 83172370

2. What personal data we collect

When you submit a lead/contact form, we may collect data you provide, such as your name and contact details (including e-mail and/or phone), and any information you enter in the message field.

If you provide pickup/dropoff details or other intercity chauffeur-service details, we process such data only to arrange and manage your request.

3. Purposes and legal basis

We process personal data to:

• respond to your inquiries and follow up on your request;
• provide service-related arrangements when applicable;
• improve the Site and, where applicable, analyze usage through analytics.

Where we process data for an intercity chauffeur service, this is based on the requirements of Law of Ukraine dated June 1, 2010 No. 2297-VI "On the protection of personal data" and ensures lawful processing and required personal-data notices.

For distance/online arrangements, we provide legally required pre-contract information and enable consumer complaint handling under Law of Ukraine on June 10, 2023 № 3153-IX "On consumer protection".

Where our website provides booking/order functionality via electronic commerce, we include legally required provider/contract information under Law of Ukraine No. 675-VIII "On electronic commerce".

Where mandatory consumer/service information is required, it is provided in Ukrainian (state language). Other languages may be duplicated. Reference: Law of Ukraine "On Ensuring the Functioning of the Ukrainian as the State Language".

4. How we use and store data

We use your personal data to communicate with you about your request. We store personal data for as long as necessary to fulfill the purposes described in this Policy, including to handle inquiries and protect rights.

Analytics may be used to understand site usage and improve user experience. Such processing is performed in a way that is consistent with the purposes above.

5. Security measures

We implement organizational and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your rights

Depending on the applicable law, you may have rights related to your personal data, including access to your data, correction of inaccuracies, and requesting deletion or limitation of processing where conditions are met.

To exercise your rights, contact us using the details in Section 1. We will respond in accordance with applicable Ukrainian law.

7. Contact for privacy inquiries

For privacy inquiries and requests, contact:

E-mail: contact@sysmeshnet.com

Phone: +380 683 459 1214

Address: 8 Zhylianska St, 01032, Kyiv, Ukraine